LEGAL

Privacy Policy

How we handle the information you share with us.

Last updated: October 2026

This policy explains how Last Mile Transportation L.L.C – S.P.C. ("Last Mile", "we", "us"), based in Abu Dhabi, United Arab Emirates, handles personal information collected through lastmilegcc.com.

Information we collect

  • Quote enquiries: your name, company, email, phone number, pickup and delivery locations, cargo details, preferred date and any message you send.
  • AI-assisted descriptions: if you use "Organise with AI", the text you type is sent to an AI service to structure it into an enquiry. It is not used to build a profile of you.
  • Language preference: your English/Arabic choice is saved in your own browser.
  • Technical data: standard server logs such as IP address, used to protect the site against abuse and spam.

How we use it

We use your information to respond to your enquiry, prepare quotations, arrange and deliver transport services, and keep records of our communication with you. We do not sell your personal information.

Who can see it

Enquiries are stored securely and can only be read by authorised Last Mile team members. We share information with service providers, such as hosting and email providers, only as needed to run the site and our services, and with authorities when the law requires it.

How long we keep it

We keep enquiry records for as long as needed to handle your request and meet our business and legal obligations, then delete them.

Your choices

You can ask to see, correct or delete the personal information we hold about you by emailing info@lastmilegcc.com.

Changes

We may update this policy. The date at the top shows the latest version.

Contact

Last Mile Transportation L.L.C – S.P.C., Abu Dhabi, United Arab Emirates — info@lastmilegcc.com